Privacy Policy

GTA Locksmith Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website gtalocksmith.ca or use our services.

Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name and phone number when you submit our quote request form
• Service Information: The type of locksmith service you need
• Communication Data: Records of calls, texts, or emails between us

How We Use Your Information

We use the information we collect to:

• Respond to your service requests and provide quotes
• Contact you about your locksmith service needs
• Dispatch technicians to your location
• Improve our services and website experience
• Comply with legal obligations

Cookies and Analytics

We use cookies and similar technologies to:

• Analyze website traffic and usage patterns (Google Analytics)
• Remember your cookie consent preferences
• Improve website performance and user experience

You can choose to accept or decline cookies when you first visit our website. You can also manage cookies through your browser settings at any time.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With our technicians to provide the requested services
• With service providers who assist our operations (email services, analytics)
• When required by law or to protect our legal rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmission.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations.

Your Rights (PIPEDA)

Under Canadian privacy law (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for certain uses of your information
• File a complaint with the Privacy Commissioner of Canada

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.